Responsible gambling

Responsible Gaming at Grosvenor Casino Manchester

Grosvenon Casino Manchester is committed to promoting responsible gaming practices among its patrons, ensuring that all players can enjoy their experience while maintaining control over their betting habits.

Protect Yourself from Excessive Gaming

To prevent excessive gaming, you can set various limits on your account:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit to restrict the amount of money you can spend.
• Loss Limits: Establish loss limits to cap the amount you can lose within a specific period.
• Session Limits: Control how long you play by setting session time-outs.

These tools allow you to take control of your gaming experience and maintain responsible behavior. You can access these features on our platform or in-person at the Manchester venue.

Additional Support Tools

In addition to our built-in limits, we offer more comprehensive support:

• Time-Outs: Temporarily suspend your account for a set period (24 hours, 7 days, or 30 days) to give yourself time to reassess your gaming habits.
• Self-Exclusion: Permanently ban access to the platform or Manchester venue. This option is irreversible and will be implemented with your consent.

If you feel like you are struggling with problem gambling, please contact us immediately using our customer support channels (live chat, email). We encourage open dialogue about concerns and provide assistance in setting limits, monitoring behavior, and referring you to specialized resources for help.